Terms and Conditions apply.
FREQUENTLY ASKED QUESTIONS
Where can I get the KOKO AMUSEMENT Card?
Please come to the reception, our friendly staff will assist you.
Will my KOKO AMUSEMENT game card credit has expire?
Yes. Game credit will expire if the card is inactive for 36 months from date of last use.
How do I check my Reward Points?
Please contact our friendly staff at the reception to check your total Reward Points.
Can I get a replacement for a lost KOKO AMUSEMENT Cards?
Sorry, KOKO AMUSEMENT is not responsible for lost, stolen, or damaged cards containing credit or tickets.
What constitutes “last use”?
Using your KOKO AMUSEMENT Card to play games, load credit or redeem prizes.
Should I need to register my KOKO AMUSEMENT Card?
No, but you must always keep it safe.