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Games
KOKO Entertainment is not just a place for entertainment, but it helps your children learn how to socialize, watch as their physical and mental abilities grow. Parents can also spend time with children playing, giving families an opportunity to work together.
Perfect for kids of all ages, KOKO Amusement is a
place must-visit for your next family day.
ADVENTURE & RIDES
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How can I check my KOKO membership balance?Visit any KOKO location to ask our staff, or simply scan the QR code on the back of your card.
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Can KOKO add more arcade games?Thanks for your suggestion! We’ve passed it to our team for review. Keep the ideas coming!
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Can I recharge my KOKO membership card with a bank card?Yes! Please note a 1.5% surcharge applies to all card transactions.
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How do I book a birthday party at KOKO?Currently, birthday parties can be booked at KOKO Hurstville. Visit www.kokoamusement.com.au and click “Book Now”!
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What if I feel the claw machine win rate is too low?Please email marketingmorefun@gmail.com with your KOKO card number, visit date, and time. We will investigate and arrange compensation if appropriate.
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What should I do if I experience poor service at KOKO?We apologize! Please contact marketingmorefun@gmail.com with visit details so we can improve and offer compensation.
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What if an arcade game is broken?Sorry for the trouble! Our technicians will fix it promptly. Please email marketingmorefun@gmail.com for a voucher compensation.
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How can I apply to work at KOKO?Submit your application via www.kokoamusement.com.au/careers.
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Are the games at KOKO fair?We take fairness seriously. For any concerns, email marketingmorefun@gmail.com with your card number and game details.
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When will the new KOKO store open?Stay tuned! Updates will be posted on our social media channels.
CONTACT
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